Privacy Policy

1. Introduction

At EasyAsk.it, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our conversational form platform.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, name)
• Form content and configuration data
• Payment information (processed securely by Stripe)
• Communication data (support requests, feedback)

2.2 Information Collected Automatically

• Usage data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

2.3 Form Response Data

When respondents interact with forms created on EasyAsk.it, we collect the responses and conversation data on behalf of form creators. This data belongs to the form creator, not EasyAsk.it.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Process payments and billing
• Communicate with you about the Service
• Improve our platform and develop new features
• Ensure security and prevent abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement security measures to protect your personal information, including:

• HTTPS encryption for data transmission
• Secure hosting infrastructure
• Access controls to limit who can access your data
• Secure payment processing through Stripe
• Regular security updates and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services. Currently, there is no automatic account deletion feature - if you want to delete your account and data, please contact us directly and we will assist you.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be stored and processed in various countries where our service providers operate. By using our Service, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at our contact page.